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Volkswagen CRAFTER - 2021

111.0 faults per 100 tests
Year average for all cars of 2021 is 80.0 faults per 100 tests
Dataset: MOT tests in Great Britain (period: 2024-01-01 to 2025-09-10) for Volkswagen CRAFTER, model year 2021. Sample size: 7,779 cars, 17,655 tests and 19,604 recorded faults.
0%
More faults compared to the average car of same model year

Quick summary

Total: 7,779 cars

The 2021 Volkswagen Crafter has a higher overall defect rate compared to the average vehicle of the same year, with approximately 111 defects per 100 cars, which is 41% more than the average of 79 defects per 100 cars. Notably, the defect rate increases with mileage, peaking at around 268 defects per 100 cars for vehicles with 93,000 to 124,000 miles. The Crafter performs significantly better in the Wheels, Suspensions & Axles category, showing a lower defect percentage than average. However, it stands out negatively in several categories, particularly in Steering, Visibility, Lights & Electrics, Body/Structure, and Equipment, where its defect rates are considerably higher than the average.

Cars by mileage segment

Total: 7,779 cars

More model years for Volkswagen CRAFTER

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022

Other models from Volkswagen

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Categories

Brakes
▼ 7.5% worse
43.0 faults / 100 tests
Year avg: 40.0 / 100 tests
  • Brake lining or pad: worn below 1.5mm
  • Brake disc or drum: significantly and obviously worn
  • Brake lining or pad: worn down to wear indicator
  • Brake disc or drum: insecure, fractured or otherwise likely to fail
  • Brake lining or pad: worn below 1.5mm
Steering
▼ 71.4% worse
1.2 faults / 100 tests
Year avg: 0.7 / 100 tests
  • Excessive radial movement between the top of the steering column and the shaft indicating an excessively worn top bearing
  • Free play in the steering, measured at the rim of the steering wheel is: excessive
  • Free play in the steering, measured at the rim of the steering wheel is: excessive
  • A steering ball joint: with excessive wear or free play
  • A steering ball joint: with excessive wear or free play
Visibility
▼ 126.9% worse
32.9 faults / 100 tests
Year avg: 14.5 / 100 tests
  • Wiper blade: missing or obviously not clearing the windscreen
  • Obligatory mirror or device: slightly damaged or loose
  • Windscreen or window damaged or seriously discoloured: but not adversely affecting driver’s view
  • Wiper blade: defective
  • Windscreen washers not working or not providing sufficient fluid to clear the windscreen
Lights & Electrics
▼ 322.3% worse
47.3 faults / 100 tests
Year avg: 11.2 / 100 tests
  • The aim of a headlamp is not within limits laid down in the requirements
  • A direction indicator: lamp missing, inoperative or in the case of a multiple light source more than 1/2 not functioning
  • A rear registration plate lamp or light source missing or inoperative: when rear registration plate has 2 or more lamps or light sources
  • Lamp: missing, inoperative or in the case of a multiple light source more than a half not functioning
  • Lamp: multiple light source up to a half not functioning
Wheels & Suspension
▲ 24.4% better
66.0 faults / 100 tests
Year avg: 87.3 / 100 tests
  • Tyre tread depth not in accordance with the requirements
  • A tyre: with a cut in excess of the requirements deep enough to reach the ply or cords
  • A tyre: with a lump, bulge or tear … or with cords exposed or damaged
  • A tyre: with a lump, bulge or tear … or with cords exposed or damaged
  • A tyre: with a cut in excess of the requirements deep enough to reach the ply or cords
Body/Structure
▼ 533.3% worse
13.3 faults / 100 tests
Year avg: 2.1 / 100 tests
  • A transmission shaft constant velocity joint boot: missing, split, insecure or no longer prevents the ingress of dirt
  • A body panel or body component: damaged or corroded and likely to cause injury when grazed or contacted, or insecure
  • Bumper: insecure or with damage likely to cause injury when grazed or contacted
  • A transmission shaft constant velocity joint boot: severely deteriorated
  • A main load-bearing structural member: fractured or deformed such that structural rigidity is significantly reduced
Equipment
▼ 60.0% worse
2.4 faults / 100 tests
Year avg: 1.5 / 100 tests
  • A seat belt:
  • A seat belt: webbing or flexible stalk significantly stretched or weakened
  • Audible warning:
  • An SRS malfunction indicator lamp (MIL) indicates a system malfunction
  • Seat belt buckle missing, damaged or not functioning as intended
Other
▼ 492.6% worse
16.0 faults / 100 tests
Year avg: 2.7 / 100 tests
  • Engine MIL inoperative or indicating a malfunction
  • Engine MIL inoperative or indicating a malfunction
  • Fluid: leaking excessively and likely to harm the environment or to pose a safety risk to other road users
  • Engine MIL inoperative or indicating a malfunction
  • Engine MIL inoperative or indicating a malfunction

Fault rate by mileage segment

Model    Year average
0 268 0–31,000 mi 31,000–62,000 62,000–93,000 93,000–124,000 124,000+
* Metric: faults per 100 tests.

Most common faults (Top 10)

Tyre tread depth not in accordance with the requirements
ADVISORY
Occurrences: 2,928
Brake lining or pad: worn below 1.5mm
ADVISORY
Occurrences: 1,660
Windscreen or window damaged or seriously discoloured: but not adversely affecting driver’s view
MINOR
Occurrences: 1,448
Brake disc or drum: insecure, fractured or otherwise likely to fail
ADVISORY
Occurrences: 857
A tyre: with a lump, bulge or tear … or with cords exposed or damaged
ADVISORY
Occurrences: 755
Fluid: leaking excessively and likely to harm the environment or to pose a safety risk to other road users
ADVISORY
Occurrences: 728
A transmission shaft constant velocity joint boot: missing, split, insecure or no longer prevents the ingress of dirt
FAIL
Occurrences: 615
A rear registration plate lamp or light source missing or inoperative: when rear registration plate has 2 or more lamps or light sources
MINOR
Occurrences: 588
A tyre: with a cut in excess of the requirements deep enough to reach the ply or cords
FAIL
Occurrences: 457
The aim of a headlamp is not within limits laid down in the requirements
PRS
Occurrences: 393

Serious faults (Top 10)

A transmission shaft constant velocity joint boot: missing, split, insecure or no longer prevents the ingress of dirt
FAIL
Occurrences: 615
A tyre: with a cut in excess of the requirements deep enough to reach the ply or cords
FAIL
Occurrences: 457
Engine MIL inoperative or indicating a malfunction
FAIL
Occurrences: 383
Wiper blade: missing or obviously not clearing the windscreen
FAIL
Occurrences: 311
A tyre: with a lump, bulge or tear … or with cords exposed or damaged
FAIL
Occurrences: 308
Brake lining or pad: worn below 1.5mm
FAIL
Occurrences: 296
Lamp: missing, inoperative or in the case of a multiple light source more than a half not functioning
FAIL
Occurrences: 278
A direction indicator: lamp missing, inoperative or in the case of a multiple light source more than 1/2 not functioning
FAIL
Occurrences: 276
Tyre tread depth not in accordance with the requirements
FAIL
Occurrences: 234
A headlamp: missing, inoperative or more than ½ not functioning in the case of LED
FAIL
Occurrences: 181