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Volkswagen CRAFTER - 2020

123.7 faults per 100 tests
Year average for all cars of 2020 is 91.3 faults per 100 tests
Dataset: MOT tests in Great Britain (period: 2024-01-01 to 2025-09-10) for Volkswagen CRAFTER, model year 2020. Sample size: 8,662 cars, 18,445 tests and 22,821 recorded faults.
0%
More faults compared to the average car of same model year

Quick summary

Total: 8,662 cars

The 2020 Volkswagen Crafter shows a significantly higher overall defect rate than the average vehicle of the same year, with 124 defects per 100 vehicles compared to the average of 90. The model particularly stands out negatively in categories such as Steering, Visibility, and Lights & Electrics, with defect rates much higher than the annual average. Conversely, it performs better in Wheels, Suspensions & Axles, where it has a lower defect rate than the average. Mileage trends indicate that defect rates increase substantially with mileage, especially beyond 93,000 miles. Overall, while the Crafter has some strengths, its higher defect rates in key areas raise concerns compared to its peers.

Cars by mileage segment

Total: 8,662 cars

More model years for Volkswagen CRAFTER

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022

Other models from Volkswagen

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Categories

Brakes
▲ 0.6% better
50.5 faults / 100 tests
Year avg: 50.8 / 100 tests
  • Brake lining or pad: worn below 1.5mm
  • Brake disc or drum: significantly and obviously worn
  • Significant brake effort recorded with no brake applied indicating a binding brake
  • Brake disc or drum: insecure, fractured or otherwise likely to fail
  • Brake lining or pad: worn below 1.5mm
Steering
▼ 53.3% worse
2.3 faults / 100 tests
Year avg: 1.5 / 100 tests
  • Excessive radial movement between the top of the steering column and the shaft indicating an excessively worn top bearing
  • A steering ball joint: with excessive wear or free play
  • Steering rack gaiter or ball joint dust cover: missing or no longer prevents the ingress of dirt etc.
  • A steering ball joint: with excessive wear or free play
  • Free play in the steering, measured at the rim of the steering wheel is: excessive
Visibility
▼ 105.7% worse
29.0 faults / 100 tests
Year avg: 14.1 / 100 tests
  • Obligatory mirror or device: slightly damaged or loose
  • Wiper blade: missing or obviously not clearing the windscreen
  • Windscreen or window damaged or seriously discoloured: but not adversely affecting driver’s view
  • Wiper blade: defective
  • Windscreen washers not working or not providing sufficient fluid to clear the windscreen
Lights & Electrics
▼ 299.1% worse
44.7 faults / 100 tests
Year avg: 11.2 / 100 tests
  • The aim of a headlamp is not within limits laid down in the requirements
  • A direction indicator: lamp missing, inoperative or in the case of a multiple light source more than 1/2 not functioning
  • A rear registration plate lamp or light source missing or inoperative: when rear registration plate has 2 or more lamps or light sources
  • Reflector defective or damaged: by up to 50% of the reflecting surface
  • Lamp: multiple light source up to a half not functioning
Wheels & Suspension
▲ 29.7% better
68.5 faults / 100 tests
Year avg: 97.5 / 100 tests
  • A tyre: with a lump, bulge or tear … or with cords exposed or damaged
  • A tyre: with a cut in excess of the requirements deep enough to reach the ply or cords
  • Tyre tread depth not in accordance with the requirements
  • A suspension pin, bush, joint or bearing: excessively worn
  • A tyre: with a cut in excess of the requirements deep enough to reach the ply or cords
Body/Structure
▼ 637.5% worse
17.7 faults / 100 tests
Year avg: 2.4 / 100 tests
  • A transmission shaft constant velocity joint boot: severely deteriorated
  • Exhaust system has a major leak or is insecure
  • A transmission shaft constant velocity joint boot: missing, split, insecure or no longer prevents the ingress of dirt
  • A main load-bearing structural member: fractured or deformed such that structural rigidity is significantly reduced
  • A body panel or body component: damaged or corroded and likely to cause injury when grazed or contacted, or insecure
Equipment
▼ 86.7% worse
2.8 faults / 100 tests
Year avg: 1.5 / 100 tests
  • A seat belt:
  • Seat belt buckle missing, damaged or not functioning as intended
  • A seat belt: webbing or flexible stalk significantly stretched or weakened
  • A seat belt: or flexible stalk damaged
  • An SRS malfunction indicator lamp (MIL) indicates a system malfunction
Other
▼ 759.5% worse
31.8 faults / 100 tests
Year avg: 3.7 / 100 tests
  • Smoke opacity levels exceed the manufacturer’s specified limit
  • Fluid: leaking excessively and likely to harm the environment or to pose a safety risk to other road users
  • Engine MIL inoperative or indicating a malfunction
  • Engine MIL inoperative or indicating a malfunction
  • Engine MIL inoperative or indicating a malfunction

Fault rate by mileage segment

Model    Year average
0 275 0–31,000 mi 31,000–62,000 62,000–93,000 93,000–124,000 124,000+
* Metric: faults per 100 tests.

Most common faults (Top 10)

Tyre tread depth not in accordance with the requirements
ADVISORY
Occurrences: 3,130
Fluid: leaking excessively and likely to harm the environment or to pose a safety risk to other road users
ADVISORY
Occurrences: 1,774
Brake lining or pad: worn below 1.5mm
ADVISORY
Occurrences: 1,621
Windscreen or window damaged or seriously discoloured: but not adversely affecting driver’s view
MINOR
Occurrences: 1,462
Brake disc or drum: insecure, fractured or otherwise likely to fail
ADVISORY
Occurrences: 995
A transmission shaft constant velocity joint boot: missing, split, insecure or no longer prevents the ingress of dirt
FAIL
Occurrences: 838
A tyre: with a lump, bulge or tear … or with cords exposed or damaged
ADVISORY
Occurrences: 697
A rear registration plate lamp or light source missing or inoperative: when rear registration plate has 2 or more lamps or light sources
MINOR
Occurrences: 591
Engine MIL inoperative or indicating a malfunction
FAIL
Occurrences: 534
Brake disc or drum: significantly and obviously worn
ADVISORY
Occurrences: 470

Serious faults (Top 10)

A transmission shaft constant velocity joint boot: missing, split, insecure or no longer prevents the ingress of dirt
FAIL
Occurrences: 838
Engine MIL inoperative or indicating a malfunction
FAIL
Occurrences: 534
Brake lining or pad: worn below 1.5mm
FAIL
Occurrences: 353
A tyre: with a cut in excess of the requirements deep enough to reach the ply or cords
FAIL
Occurrences: 351
A direction indicator: lamp missing, inoperative or in the case of a multiple light source more than 1/2 not functioning
FAIL
Occurrences: 281
A tyre: with a lump, bulge or tear … or with cords exposed or damaged
FAIL
Occurrences: 254
Tyre tread depth not in accordance with the requirements
FAIL
Occurrences: 248
Wiper blade: missing or obviously not clearing the windscreen
FAIL
Occurrences: 221
Lamp: missing, inoperative or in the case of a multiple light source more than a half not functioning
FAIL
Occurrences: 213
A headlamp: missing, inoperative or more than ½ not functioning in the case of LED
FAIL
Occurrences: 207